Courtyard Summerlin Customer Reviews Avg Rating :
AVERAGE Hotel Service Rating : AVERAGE Hotel Condition Rating :
AVERAGE Room Comfort Rating : AVERAGE Room Cleanliness Rating :
Guest Review: 1 Posted Date: 2012-01-09
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The hotel staff was extremly friendly and the room was very clean. However the maintainence and upkeep of the property was extremly lacking. The sink basin had major chips in it, the shower floor felt let it had no support in it and that if I moved around to much I would fall through the card readers for the room and the back door of the hotel did not  work correctly. I had to try my card at least 10 times before it would work and in some cases had to go around to the front of the hotel to get in since the reader would not read my card at all.
Guest Review: 2 Posted Date: 2012-01-02
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The hotel is in good condition, very clean. Room has high ceiling, feels more spacious than it actually is. Shopping plaza is in walking distance. And it is quiet. The only downside is that it is a little far from the Strip, about 10 miles away.
Guest Review: 3 by pattih of Hawaii Posted Date: 2011-08-25
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
They gave us a early check in as we did a red eye flight and needed rest. Very friendly staff, had breakfast at their buffet restaurant and the lady that works in there was such a pleasant person. She made our day with her nice smile and courteous manners. Nice hotel, great for a stay away from the hustle of down-town. We highly reccommend this hotel  and their staff. Great stay.
Guest Review: 4 Posted Date: 2011-05-01
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
In order for the air conditioner to work you must have the sliding glass door closed... we didn't figure that out until after a poor night's sleep the next morning. Management needs to post this to let people know. Other than that, great place.
Guest Review: 5 Posted Date: 2011-04-12
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Expect a fifteen to twenty minute drive to The Strip or McCarran Int'l Airport. Other than that, this was a great place to stay.
Guest Review: 6 Posted Date: 2011-04-12
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
clean, neat, good location
Guest Review: 7 Posted Date: 2010-10-18
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Clean and Comfortable. The hotel is in a very quiet area which we really appreciated. The staff was very nice. Overall, this was a good stay for our family.
Guest Review: 8 by CheRee T of UT Posted Date: 2010-09-30
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The Courtyard was very convenient to restaurants, highways, and other needed venues. I appreciated the quietness of the hotel. These are the reasons I booked this hotel again and will use it again when the occasion presents itself.
Guest Review: 9 Posted Date: 2009-09-09
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
We booked this Courtyard location because we wanted to stay in Summerlin, off the strip, and we thought we'd pay a little more to stay in a nice, quiet hotel for our last night in Vegas, so we could have a relaxing night before we went home. Well, we ended up being wrong on both counts. We had stayed the previous nights in a Strip property, which ended up being half the price, and twice as comfortable. The problems we encountered were: 1) Although the room was comfortable enough, it was also very small. Plus, it was on the 3rd floor, facing west - and the freeway, which was a stone's throw away - so not only did you get the blazing summer sun in the afternoon (which the a/c couldn't keep up with , even with the shades closed), but we also got highway traffic noise coming through 24/7. Also, having only one bar of soap provided was both inconvient and seemed pretty chintzy to me for a Marriot property. 2) There were a lot of "soccer families" in the hotel for the weekend, as the hotel is down the street from a big soccer complex. Not a bad thing by itself, but the idea of trying to relax by the pool wasn't going to happen, not to mention the occasional kid(s) running loudly down the hallway, or playing on the elevator. 3) Our smoke detector started chirping at 4am. We called the front desk, and a polite maintenance person did arrive in a fair amount of time, who did remove the offending detector, but the damage was done - nothing like a chirping smoke detector at 4am to ruin a good night's sleep. I was more irritated though that I felt the hotel staff had a half-hearted 'sorry about that' attitude, from both the clerk we spoke to at 4am, plus the clerk when we checked out of the hotel. I wasn't expecting to get a free night's stay out of it, but at least a sincere "anything I can do to make this better ?" would have really been appreciated. We've learned our lesson, and will skip the Summerlin Courtyard next time we're in Vegas, no matter if it's for business or for
Guest Review: 10 by Rhonda G from Las Posted Date: 2009-02-23
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
the hotel itself was fine, but I was extremely put off by the fact that I left a library book in the room (I know for a fact I did) and the housekeeper did not turn the book into Lost & Found. Basically the book wound up in the trash or someone's own personal stash and not turned in like it should have been. VERY disappointed by that!!!
Post a Review