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Guest Review: 1 Posted Date: 2012-04-23
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did not like paying the extra $22.oo a night for nothing.
Guest Review: 2 Posted Date: 2012-04-16
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We came to this hotel because of the location (close to family living near by). We had two kids with us and two adults so four total. We were hpoing it would be decent for the two days we were in town, but it was beyond that. i have pretty high expectations about hotels and even with a convention going on and a sick child, i still found this hotel to  be wonderful. The staff were great and always made up for any mistakes even when they were out of their control ( our room was not ready when we arrived early but they upgraded us to a lake view room anyway complimentary). The room service was the best ive ever had and with a sick child it was perfect- lots of options and everything was sooo good. The location of the hotel is what i liked the best. The hotel didnt't have a casino which is what we wanted, it was on its own, away from the craziness of the strip and traffic. And they have a view that is amazing. The reason i gave a four for cleanliness was because we found old candy behind one of the chairs and the other four is for the air conditioner not being completely reliable- it worked but it would say 70 and would feel like 80.. overall i would stay there again in a heart beat!!!!!!!!!!
Guest Review: 3 Posted Date: 2012-04-14
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It was like being in heaven so beautiful
Guest Review: 4 Posted Date: 2012-04-05
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The hotel is a little out of the way, which is a plus for us. The surrounding area was built to be beautiful, but it looks like the economy has taken its toll. The golf greens were yellow and seemed to be closed. We were there during spring break, but it was not crowded (again a plus for us). We arrived the day after Westin bought the property from  Lowes. There was a little confusion, but no major problems finding the place with GPS. I HATE RESORT FEES. If we want to golf or spa, charge us when we do it. Don't make us pay for what we don't use! It is a dishonest way of making your prices look lower. We booked and paid for the most expensive lake view room, but they put us in a room with a parking lot view. The porter fixed this instantly with a phone call on our behalf, but I felt this should not have been necessary. When the fridge broke in our room, it was replaced in ten minutes. Another example of great service. Other than the extra resort fees, all questions and issues were answered/solved right away and everyone had a pleasant attitude. The room was clean and comfortable. Better than anything I’ve experienced on the strip and very laid back and quiet atmosphere. There was a wedding with music in the courtyard, but we were hardly aware of it unless we opened the sliding door. The Café in the hotel was pricy, but very good. The room service was also excellent and available 24 hours. They also had a sushi place, but we didn’t try it. If you plan on using the amenities, this is a great place to visit. It is very good as a base if you plan on visiting Lake Mead and Hoover Dam. There are a few casinos within a couple miles if you have the urge, but no traffic or parking problems like the strip.
Guest Review: 5 Posted Date: 2012-03-28
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The reason for the 4 is we had no refrigerator, but the bell hop discovered it was missing and immediately had one sent up. The staff went above and beyond. My overall rating is 4.5.
Guest Review: 6 by ALEJANDRO LA of MEXICO Posted Date: 2012-03-27
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SOLO LA TELE NOFUNCIONO
Guest Review: 7 by Jamie P of Pendleton, IN Posted Date: 2012-03-20
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Upon check in we were greeted by several staff members. Each one was very pleasant and helpful. The hotel was breath taking and relaxing. I have no complaints. Would love to go back.
Guest Review: 8 Posted Date: 2012-02-23
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Gorgeous hotel, excellent service... Made us feel like we were VIPs
Guest Review: 9 by ScottA of Portland, OR Posted Date: 2012-02-17
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Great place to stay if you want to get away from the hustle of the Strip. Great value, Relaxing environment. The staff is extremely helpful and we had a great time visiting with the bartenders in the lounge every evening. Low key! Must have a car though, a little removed. First time returning from Vegas NOT smelling like an ashtray! Yes!!!
Guest Review: 10 by KevinL of Tulsa,OK Posted Date: 2012-01-05
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If you are looking to have fun in Vegas but would prefer to stay in a luxury hotel not on the strip - then this is the place for you. Absolutely gorgeous location that is just a short drive from the strip, upscale, great service - my wife and I just loved it. We have been all over the country and can say that the service here was second to none.
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