Mandarin Oriental Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-30
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The hotel was clean, the staff was pleasant...great stay for the money
Guest Review: 2 Posted Date: 2012-04-30
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Everything you'd want all in one place. Got a deal on the buffet for having the players card. I would have liked to stay here longer. Everyone we encountered here were friendly, making for a great atmosphere. Hotel was a ways off the strip but I felt it was way worth the price we paid.
Guest Review: 3 Posted Date: 2012-04-28
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Once we were registered and found our room from the parking lot, we were very satisfied. Up to that point, getting parked to register was very difficult to understand. There were no slots to park while we went in to register. The lanes outside the Registration Office were full of cars. The clerk at the registration desk was informed of my displeasure  and she was apologetic. While this was a first visit, we feel we will stay at Sam's Town again in the future. It is hoped something will be done to alleviate the problem.
Guest Review: 4 Posted Date: 2012-04-27
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I was sick and exhausted when I arrived. I immediately felt comforted by the awesome "atrium" where some of the rooms faced. Very refreshing. I went to my room and collapsed for the next 19 hours. Quiet, clean and I'm sorry I missed the water show. THAT'S why I'll be back.
Guest Review: 5 Posted Date: 2012-04-26
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I was very impressed with the room and hotel. We arrived late and was pleasantly surprised to find restaurants still open in the hotel. There are so many available activities that make this an excellent location for families. The rooms are large and clean. Very convenient and easy to get to the strip. Excellent value. I would definitely stay here again  and bring the kids next time.
Guest Review: 6 Posted Date: 2012-04-26
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I really enjoyed my stay at Sam's Town. This was my first time staying here.The hotel is really nice. My room was very clean and the beds were very comfortable. My friends and I ate at the Fridays restaurant located in the hotel, food was great and they offer room service which we loved as well. The casino is great, lots of fun slot machines. The hotel  has a movie theatre as well which I thought was a great bonus. The hotel atrium is so beautiful, filled with trees and lights and the colorful waterfall. My room looked out into the atrium and the view was amazing.This hotel is not too far from the strip we took a cab and the hotel offers shuttle service to the strip. I would reccomend this hotel to all, I will be sure to stay here again.
Guest Review: 7 Posted Date: 2012-04-24
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They upgraded me to a suite! No charge! it was great!
Guest Review: 8 Posted Date: 2012-04-22
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We travel with our 8 months old boy and we was looking for hotel away from strip .The room was very dusty and the room need some update tv was very old and phone wasn't working at all.The water show they have in the hotel was soooooo load they need to turn it little down not just because we were staying with baby.But overall the experience of the hotel  was good.
Guest Review: 9 Posted Date: 2012-04-22
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Always enjoy staying there, it's convenient for my purpose and very inexpensive.
Guest Review: 10 Posted Date: 2012-04-21
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I realize that what I found in my "clean" hotel room was probably not seen by the housekeeper who "cleaned" my room before I arrived, but, sorry, I can't help but give the lower rating because of it. Let's just say it was balled up in a bag behind the toilet paper dispenser....truthfully, the housekeeper SHOULD have seen it. Additionally, the sink had  coffee(?) or soda spill spots around it that I easily wiped off myself.... So, maybe it was just that particular housekeeper? The bed was hard as a rock, and I had a restless two nights. Other than that....it was good for the price!